Tag: #compassion

Airline ‘Recline-gate’ discussion spotlights when one person’s customer service is another’s disservice

Post author By Mark Lusky
Post date February 25, 2020
1 Comment on Airline ‘Recline-gate’ discussion spotlights when one person’s customer service is another’s disservice

To recline or not to recline on a plane: That is the burning first-world dilemma currently making all kinds of headlines. The scandal began when a male passenger started punching the reclined seat of a female passenger. Even Ellen DeGeneres has weighed in through a Travelandleisure.com article. The article points out, “Ellen [DeGeneres] is the […]

Tags #commondecency, #commonsense, #compassion, #customerexperience, #customerexperiencetips, #customerservice101, #customerservicedriven, #customerservicevoice, #mannersplease