Get empowered to solve customer service problems
Lack of clarity, confidence and catalyst seem to be the primary reasons people don’t go the extra mile to seek out satisfying customer service solutions. Lack of clarity can be…
Category: Empowerment Techniques
When at first you don’t succeed, ratchet up leverage and rhetoric to get deserved customer service
When going beyond the normal customer service loop to executive-level help, the outcomes generally will be satisfying. However, there are companies that just don’t seem to care no matter what…
‘Ghostbusters’ provides insights to customer service solutions
There are surprisingly easy ways for you to get the customer service you want and deserve. Most consumers give up right away after trying and failing to get customer service…
Continuing government shutdown offers insights into customer service triumphs, Trump travesties
Community contributors ranging from individuals to organizations are providing food and other support to furloughed and unpaid government workers—its own form of “customer service.” In stark contrast is the “customer…
Make the coming year a truly ‘Happy New Year!’
Amid all the cacophony in politics, financial markets and the government and corporate sectors, it’s easy to get caught up in negative spirals. These are weighty concerns that likely will…
Missionary work thrives in direct primary care
‘Customer service’ prevails over profits. Merriam-Webster defines “missionary” as “a person undertaking a mission and especially a religious mission.” Louisiana-based Todd Flowers, MD checks the box twice—having done missionary work across…
Patient caring rays of hope shine amid healthcare maelstrom
This is the first in a series about healthcare “customer service” addressing patient caring. While there is much to lament about the decided lack of “bedside manner” afforded many under…
Crested Butte’s Elevation Hotel and Spa: Rocky Mountain high and a few downers
Crested Butte holiday stay spotlights customer service peaks, valleys, continued Kudos and Kudon’ts of 4 days in a glorious natural setting Part 2, Staying: Lodging & Accommodations “Do sweat the…
