Empowering People to Speak Up and Speak Out!
‘Customer service’ prevails over profits. Merriam-Webster defines “missionary” as “a person undertaking a mission and especially a religious mission.” Louisiana-based Todd Flowers, MD checks the box twice—having done missionary work across…
This is the first in a series about healthcare “customer service” addressing patient caring. While there is much to lament about the decided lack of “bedside manner” afforded many under…
Crested Butte holiday stay spotlights customer service peaks, valleys, continued Kudos and Kudon’ts of 4 days in a glorious natural setting Part 2, Staying: Lodging & Accommodations “Do sweat the…
Kudos and Kudon’ts of 4 days in a glorious natural setting Over the last 36 years, I have become a passionate critic of customer service, from the grand gestures down…
‘Labor Day’ takes on new meaning this year Labor Day holiday will be especially meaningful to me this year. On Sunday, September 2, I celebrate 36 years in business. That…
Address NRA intransigence with your vote in November The Washington Post headline sums up one position: “Oliver North, incoming NRA chief, blames school shootings on ‘culture of violence’.” Via NBC…
White House ‘de-press’ briefing is a ‘no’ show Watching the latest White House press briefing was depressing. I haven’t watched many lately for that reason, plus the fact that…
Sanctions work against countries…why not domestic scofflaws? Why shouldn’t young consumers level their brand of sanctions against corporate and celebrity targets who in many cases desperately deserve to be called…
