Tag: b-corps

Bob Burger Recreation Center scores customer service victory

Post author By Mark Lusky
Post date September 13, 2022
No Comments on Bob Burger Recreation Center scores customer service victory

Lafayette, Colorado’s Bob L. Burger Recreation Center is the best community fitness facility I’ve visited in 45 years. And I’ve had some type of fitness membership—from private clubs to community rec centers and everything in between—during that entire time. The delightful customer service experience was even more impactful given the current trend toward stupid, inattentive, […]

Tags #commonsense, #consumerloyalty, #customerexperience, #customerservice, #customerservice101, #customerservicevoice, #positivity, b-corps, bcorps, be good, do good, steward

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Customer service, employee empowerment, and pro-planet movements coalesce around B Corp

Post author By Mark Lusky
Post date September 6, 2022
1 Comment on Customer service, employee empowerment, and pro-planet movements coalesce around B Corp

As Mark Lusky Communications celebrates 40 years in business and the fourth anniversary of the happycurmudgeon.com Customer Service blog, we pause to honor the evolution of the international B Corp movement, and one of B Lab’s Global Stewards, thought leader Jared Meyers. He founded Legacy Vacation Resorts (B Corp); is a Co-Founder of Florida for […]

Tags #commonsense, #consumerloyalty, #customerexperience, #customerservice, #customerservice101, #customerservicevoice, #positivity, b-corps, bcorps, be good, do good, steward