Tag: #consumerexperience

Sensationalized coronavirus media reports, Trump Administration containment claims damage ‘customer service’

Post author By Mark Lusky
Post date March 10, 2020
1 Comment on Sensationalized coronavirus media reports, Trump Administration containment claims damage ‘customer service’

A balanced perspective about the coronavirus would provide a great customer service to We the People. Instead, we have sensationalized media on one side proclaiming that the “sky is falling.” On the other side, we have the Trump Administration glibly maintaining that the condition is being contained. While the media’s job in large part is […]

Tags #commonsense, #consumerawareness, #consumereducation, #consumerexperience, #consumerhealth, #consumersafety, #coronavirus, #customereducation, #customerexperience, #customerexperiencetips, #customerservice101, #customerservicedriven, #customerservicevoice, #publichealth, education, health, safety

37 and Counting Cultivating Positive Relationships Empowerment Techniques Healthcare Opinion

Coronavirus claims deserve utmost scrutiny, truthtelling

Post author By Mark Lusky
Post date March 3, 2020
1 Comment on Coronavirus claims deserve utmost scrutiny, truthtelling

Establishing consumer awareness, ensuring consumer safety and promoting education are three critical customer service functions. As everything from product counterfeiting to coronaviruses becomes more front-and-center in the eyes of the public, companies need to step up their game to provide critical information and help safeguard the public as best they can. A CNN.com report at […]

Tags #commonsense, #consumerawareness, #consumereducation, #consumerexperience, #consumerhealth, #consumersafety, #coronavirus, #customereducation, #customerexperience, #customerexperiencetips, #customerservice101, #customerservicedriven, #customerservicevoice, #publichealth, education, health, safety