Tag: masks

Taking stock of Costco’s COVID-19 customer service

Post author By Mark Lusky
Post date July 28, 2020
1 Comment on Taking stock of Costco’s COVID-19 customer service

Amid COVID-19 retail carnage, Costco is managing to weather the storm well so far according to recent stock reports and recommendations. Its legendary customer service likely is leading the pack of positives. Whether or not such pandemic-related policies as mandatory masks and special hours from 9-10 AM Monday-Friday for seniors and shoppers with disabilities or […]

Tags #commonsense, #consumerhealth, #consumersafety, #coronavirus, #costco, #customerexperience, #customerservice, #mentalhealth, #MLCBuildingBridges, #newnormal, #publichealth, @Costco, masks

Building Bridges Cultivating Positive Relationships Customer Service Empowerment Techniques Healthcare Opinion

Pandering to rule-breakers defeats greater customer service objectives

Post author By Mark Lusky
Post date July 21, 2020
No Comments on Pandering to rule-breakers defeats greater customer service objectives

Amid COVID-19, mask wearing has become a huge political football. As a matter of common sense and exercising critical thinking skills, wearing a mask is not about politics. It’s about our health collectively, and about showing respect for the health of others. Period.

Tags #commonsense, #consumerhealth, #consumersafety, #coronavirus, #customerexperience, #customerservice, #mentalhealth, #MLCBuildingBridges, #newnormal, #publichealth, mask mandates, masks