Company ‘enlisting real people to answer customer calls…’ Jean-Baptiste Alphonse Karr said, “The more things change, the more they stay the same.” After many years of soft… Read more “T-Mobile enlivens its customer service”
Pepsi proves bad customer service comes in many flavors
I limit my aspartame and soda intake, but made an exception to the latter with Diet Wild Cherry Pepsi as a guilty pleasure. I did this because… Read more “Pepsi proves bad customer service comes in many flavors”
International diplomacy: a many-splintered thing
Trump broke the ice, but will results break the country? I give Trump his due for meeting Kim Jong Un in person. And I say this despite… Read more “International diplomacy: a many-splintered thing”
Of Costco and Shoehenge
My best friend Frannie’s cat, Shu Shu, has been ailing. So, I set out to do something to honor her life. I found it at Costco—15 pairs… Read more “Of Costco and Shoehenge”
Bernie Sanders, Oliver North are both right about school gun violence
Address NRA intransigence with your vote in November The Washington Post headline sums up one position: “Oliver North, incoming NRA chief, blames school shootings on ‘culture of… Read more “Bernie Sanders, Oliver North are both right about school gun violence”
All the shit that’s fit to print…or prints to fit
What do these top two Google headlines have in common? “‘I was going to get this over with’: Inside Giuliani’s explosive Stormy Daniels revelation…Rudolph W. Giuliani said… Read more “All the shit that’s fit to print…or prints to fit”
When justice is at stake, ‘no comment’ only works for so long
White House ‘de-press’ briefing is a ‘no’ show Watching the latest White House press briefing was depressing. I haven’t watched many lately for that reason, plus… Read more “When justice is at stake, ‘no comment’ only works for so long”
